- What are the rates, fees and terms?
- For the full fee schedule, rates and terms click here.
- Can I change my repayment amounts during the loan term?
- Yes. Give our car loans team a call on 0800 85 30 30, and we’ll see what we can do to change your loan to suit your circumstances (there may be a fee to restructure your loan).
- What is the security for my car loan?
- The security will be the car you’ve purchased, although we may ask for additional security and/or a guarantor.
- Can I change the amount of my loan after it is approved?
- Yes. If you want to increase the amount of your loan, give us a call on 0800 85 30 30. If approved, we can confirm this over the phone and you won’t need to fill in another loan application.
- Are there any eligibility criteria to apply for a car loan?
- To be eligible, you must be at least 18 years of age, have a full or restricted driver license, and intend to remain in New Zealand. This is not an exhaustive list – we evaluate each car loan application individually to determine eligibility.
- Can I get a loan approved before I’ve found the car I want?
- Yes. If you would like to know how much you can borrow before you go shopping for a car, you can apply for the loan as normal and, if approved, you can use the approval confirmation with any registered motor vehicle trader. If you’re purchasing from a private sale, we will pay the private seller on your behalf.
- What information do I need to include for a joint car loan application?
- If you’re applying for a car loan with your spouse or partner, you’ll need information regarding their personal details, income and expenses. Expenses should be entered into the application as a combined whole for the both of you as a couple.
- Can I get a vehicle loan for something other than a car?
- Yes. We also offer finance for boats, jet skis, caravans and motorbikes.
- Can I get a car loan for a business vehicle?
- Yes, in some cases this is possible. Please leave your details here and we’ll be in touch with you.
- Is there a minimum amount I can borrow?
- $5,000 is the minimum amount that can be borrowed.
- How long will it take for my loan application to be processed?
- We will be in contact within two business hours from receiving your application. This might be the next working day, depending on what time you apply.
- What can I do on the mobile app?
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- View your loan balance
- Manage your loan payments
- Access your payment schedule
- Generate and download statements
- Update your contact details
For further information, please visit our how-to guides
